513 AI runs a 24/7 voice agent on the phone line your Northern Kentucky business already uses. It answers in English or Spanish, texts callers your booking link, and sends you SMS summaries on the calls that matter. No new number, no porting, no voicemail black hole on nights and weekends.
And no, you do not need a new phone number. That is the single most common question from shop owners in Newport, Covington, and Florence, and the answer is the same every time. The receptionist answers on your existing line. Your customers keep calling the number on your truck, your sign, and your Google profile. Nothing on their end changes.
What the AI receptionist actually does
It picks up around the clock. It greets the caller, figures out whether they want English or Spanish, and handles the conversation from there. If the caller is ready to book, it texts them your booking link so they put themselves on the calendar. If the call is a hot one, you get an SMS summary the moment it ends, within a minute, so you can call back while the lead is still warm.
You choose how aggressive it is. Two modes: answer every call, or missed-calls-only, which quietly replaces voicemail and catches whatever your crew cannot pick up. Missed-call text-back and quote chasing are included, not an upsell. You pick the voice during onboarding from 28 options with playable samples, and you listen to the finished version before it goes live.
Price is $497/mo plus a $997 setup. Each month includes one free hour of changes. Cancel anytime with 30 days notice.
Why local matters in Northern Kentucky
The mix of trades, restaurants, and clinics across Newport, Covington, Florence, and the river towns runs on phone calls. A roofer in Fort Thomas loses the job if the homeowner gets voicemail at 7pm. A taqueria in Covington loses the catering order if nobody who speaks Spanish picks up. A dental practice in Florence loses the new patient if the front desk is already on another line.
The bilingual piece is not a gimmick here. Northern Kentucky has real Spanish-speaking customers, and the receptionist detects the language the caller uses and switches on its own. You do not have to staff for it. You do not have to hire for it.
What to expect after you sign up
Onboarding is a 30-minute kickoff call. We learn your services, your hours, your pricing rules, what to say when, and what to escalate. You pick the voice. You hear it before launch and tune anything that sounds off. Then it goes live on your existing number.
After that, you get SMS summaries on hot calls, a booking link going out to callers who want to schedule, and your own phone staying as the main line it always was. The free hour of changes each month covers tweaks as you figure out what you want it to say differently. Overage is $75/hr. Most owners never hit it.
If you want to hear the receptionist before you decide anything, call the live demo line at (513) 650-6960. No signup, no form, no email collection. It is the same software your line would run on. Talk to it the way a customer would.
How to book
Start with a free 15-minute call. No pitch. We explain how it would work on your line, answer the number-porting question for your specific setup, and tell you whether the AI Receptionist is the right first step or whether something smaller like the $97/mo Personal Assistant makes more sense first. Call (513) 444-9330 or email christian@513ai.ai to get on the calendar. Built in the 513, serving Northern Kentucky and the Tri-State.